FAQ

Log-in

You can log-in only if you have an account of the Zengaku Computer System. Please refer to Login Credentials first.

If you have an account, you can log-in with your “Unified Authentication User Account (UTID-NAME)” and password of the Unified Authentication System.

Please refer to Login Credentials.

Please refer to Login Credentials.

No, you cannot. If you advance to graduate school, your student identification number changes; the Unified Authentication System identifies you using this number. You have to use the newly-issued user name corresponding to your new student ID number.

Even though after graduation the data in your home directory is being kept for a certain period of time, as a general rule, you will not be able to access your old data from your new account (you might or might not be able to have access to it, depending on the file permission settings).

If you graduate or leave the university, you are not qualified to use the Zengaku Computer System anymore.

Even though your e-mail can be forwarded to a different address and your user data is kept for a certain period of time, you will not be able to log in to your account or send/receive e-mails directly.

Please set up your mail forwarding address and back up your data before graduation!

Since the morning of May 27 (Sat), 2017, several users have reported on the phenomenon of this question for the connection with “Remote Desktop Connection” of Windows.

As informal information, it seems that connection might become possible when you do the following measures. However, since this is not an official method and includes registry operations, please do it at your own risk after taking a backup in the following way.

How to backup the registry

Create a system restore point, or backup the registry as follows.

  1. Press R while holding down the Windows key on the keyboard. Launch the Registry Editor by entering “regedit” in the “Run” box.
  2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing, right-click on [MSLicensing], and click on [Export].
  3. Save it with an arbitrary name.
  4. When you need to restore later, launch the Registry Editor, click on [File] > [Import], and select the backup file you saved above.

Measures

  1. Launch the Registry Editor by entering “regedit” in the “Run” box.
  2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\HardwareID, and delete “ClientHWID” (right-click on it and “Delete”).
  3. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store\LICENSExxx. The last three digits of LICENSExxx are numbers, and there may be two or more in consecutive numbers. Among them delete “LICENSExxx” whose “ProductID” value in it is “41 00 30 00 32 00 00 00”.
  4. Try to connect again. If you get a message saying “The remote computer disconnected the session because of an error in the licensing protocol. Please try connecting to the remote computer again or contact your server administrator.” then an error that you cannot write to the registry may have occurred. In that case, you can write to the registry by once executing the Remote Desktop Connection “as administrator” from the right-click menu, and after that you can connect as usual.

On Windows occasionally this kind of thing seems to happen. If you are having trouble on signing out and then you cannot sign in again, please contact us with your user name and the trouble contents (if you write in detail as much as possible, it will be easier to solve).

Contact
https://www.u.tsukuba.ac.jp/en-contact/

It seems that you cannot log-in because the Windows profile (personal configuration file) has become corrupted.
Please refer to the following page and initialize the profile.

Environment Setup – Windows profile initialization
https://www.u.tsukuba.ac.jp/en-setup/#profile

It takes long time when logging in for the first time or logging in the first time after profile initialization. This is because the system is (re)creating your profile. It will not take such a time to log in from the next time on.

About roaming profile

On Windows of the Zengaku Computer System, some profiles (such as application settings and browser’s cache) are saved as “roaming profile” when signing out, and are reloaded the next time you sign-in. However, there are some applications which do not save settings into the roaming profile.

The size of roaming profile has an upper limit, and it is set to be 1 GB. If you exceed this limit when signing-out, the roaming profile will not be saved. The next time you sign in, the last saved roaming profile will be reloaded. If you exceed the limit during signing-in, the following message will be displayed at every 15 minutes.

プロファイル格納領域がいっぱいになりました。ログオフする前に、プロファイルの項目をネットワークまたはローカルの記憶域に移動してください。
詳しくは以下の Web ページをご覧ください。
https://www.u.tsukuba.ac.jp/ufaqs/windows-roaming-profile/

You have exceeded your profile storage space.  Before you can log off, you need to move some items from your profile to network or local storage.
For details, please refer to the following webpage.
https://www.u.tsukuba.ac.jp/ufaqs/en-windows-roaming-profile/

How to reduce roaming profile

* Pay close attention and do at your own risk when managing roaming profile. Consider taking a backup before an operation.

Your roaming profile is stored in a location different from the user home (Z: drive). There are the following methods to reduce it.

  1. Browser’s temporary files (browsing history, cookies, cache) are often inflated, so delete them with a browser you often use. If you know something about another application that saves settings etc in the roaming profile, also delete settings and data in it.
    Go to 2 if the above still does not work.
  2. Initialize the profile.
    If you do not want to initialize your settings, go to 3.
  3. Delete some files of your choice (after backing up, if possible) under C:\Users\Username. You can check the size of a file or a folder by right-click → Properties.

E-Mail

The mail server can process e-mails up to 20MB, when sending as well as receiving e-mails.

However, the fact that the e-mail is under 20MB in size does not guarantee its transmission (because of size restrictions that might exist on other servers, on the delivery route).

No, you cannot. Please refer to the following page.

To everyone leaving the university due to graduation, completion of studies or retirement
https://www.u.tsukuba.ac.jp/en-aftergraduation/

SPAM filtering and virus scanning are performed by the system before receving an e-mail.

If encryption is used or a password is needed, when passing through the virus scanning server, such a message is inserted at the beginning of the e-mail. This message is an information that it could not be determined whether there is a virus infection or not.

After logging in with Active! mail, select [Tools] –> [Profile], then click on the desired profile and set up your “Reply-to” address.

Moreover, if you use the “Profile” feature, you can set up your signature, sender’s name etc. depending on the situation.

Please refer the following:

Some internet service providers, in an attempt to cope with junk e-mails, will not accept e-mails that are not directed to the provider’s domain. Thus it is possible that e-mails forwarded from the university computer systems might be bounced by the provider’s server. If you wish to set up mail-forwarding, you should do as follows:

  1. Set the mailer to leave a copy of e-mails on the Zengaku Computer System. If you do not wish to leave a copy, after inputting the e-mail address to which you wish to forward, uncheck the “Leave a copy of e-mails” option.
  2. After setting e-mail forwarding, try sending an e-mail to the Zengaku Computer System to check if the mail is forwarded properly.

If mail forwarding does not work, it is either because of the incorrect forwarding address that was input or the above-mentioned arrangement on the server side to which the mails are to be sent.

There are a couple of possible causes.

  1. Your mail forwarding is set to send the e-mails to another address, but not retaining any e-mails in the Zengaku system server.
  2. You have used up the disk capacity for your e-mail address, therefore cannot save the new mail any more. (If you have received messages such as “maildir delivery failed: Disk quota exceeded”, then it is likely the case.)
    → Please erase your old e-mails from the server by using your e-mailer.

As part of the 2013 renewal of the Zengaku Computer System, we have added a device called Gateway which is situated between the campus network and outside connections. As part of this move, we have introduced an anti-spam feature (a function to filter out junk e-mail). Because of the newly introduced function, any e-mail that is detected as spam or seems suspicious will have the following information added.

  • In the subject of the e-mail, [Spam] or [Suspected Spam] will be added
  • In the header of the mail, X-Ironport: Positive or X-Ironport: Suspected will be added

All e-mail messages, including the suspected messages, will be delivered. Using the added information, spam e-mail can be easily filtered by using the appropriate function of the user’s e-mail software.

When you disable Cookies on your internet browser, the above error message will be shown. Here is how to set your browser to accept cookies.

How to check browser settings

  • IE:Find the [Privacy] tab under [Tool > Internet Option]. Drag the slider up and down to see the different levels of security settings. Set the privacy setting lower than “High – Medium”
  • Firefox:Find the [Privacy] panel from [Tool > Option], and check [Accept cookies from sites] to enable cookies.
  • SAFARI:Pull down the Safari menu, select [Preferences]. In the Preferences window, select the [Security] toolbar button. Enable cookies by selecting [Accept cookies].

Browsers supported by manufacturers are as follows:
• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Apple Safari

In the Zengaku Computer System, a warning email is automatically sent when the mailbox is approaching its upper limit (or reaches the upper limit). First refer to the following page, check the usage, delete unnecessary emails, backup the necessary emails before deleting, etc.

Confirming mailbox usage / How to move your email data to another location
https://www.u.tsukuba.ac.jp/en-email-backup/

If you received such a mail despite not being close to the upper limit, probably it is a fraudulent email. Especially, never click links in the email text. If it is a proper email described above, there should be no link. Please be careful.

No, you cannot. We recommend that you keep backups before deleting emails which may be necessary later.

Confirming mailbox usage / How to move your email data to another location
https://www.u.tsukuba.ac.jp/en-email-backup/

Your sender name cannot be changed.
We suggest using “email signature” in Office 365 instead.


File

“www” and “wwws” are the folders where you publish files on the web; therefore, everybody should have “read” rights on these folders. As for your other folders, unless you have a particular reason to do otherwise, you should set no rights for everyone except you.

If there is a reason and you want to change permission, it is possible to do it by using the Linux chmod command or by SSH access with WinSCP or something.

On the Zengaku Computer System, different restrictions apply to the capacity of your home directory and the capacity of your mail home.

When preview function is set to allow on explorer, file is locked and cannot overwrite sometimes.

Please refer to Recovery of Deleted Data.

About roaming profile

On Windows of the Zengaku Computer System, some profiles (such as application settings and browser’s cache) are saved as “roaming profile” when signing out, and are reloaded the next time you sign-in. However, there are some applications which do not save settings into the roaming profile.

The size of roaming profile has an upper limit, and it is set to be 1 GB. If you exceed this limit when signing-out, the roaming profile will not be saved. The next time you sign in, the last saved roaming profile will be reloaded. If you exceed the limit during signing-in, the following message will be displayed at every 15 minutes.

プロファイル格納領域がいっぱいになりました。ログオフする前に、プロファイルの項目をネットワークまたはローカルの記憶域に移動してください。
詳しくは以下の Web ページをご覧ください。
https://www.u.tsukuba.ac.jp/ufaqs/windows-roaming-profile/

You have exceeded your profile storage space.  Before you can log off, you need to move some items from your profile to network or local storage.
For details, please refer to the following webpage.
https://www.u.tsukuba.ac.jp/ufaqs/en-windows-roaming-profile/

How to reduce roaming profile

* Pay close attention and do at your own risk when managing roaming profile. Consider taking a backup before an operation.

Your roaming profile is stored in a location different from the user home (Z: drive). There are the following methods to reduce it.

  1. Browser’s temporary files (browsing history, cookies, cache) are often inflated, so delete them with a browser you often use. If you know something about another application that saves settings etc in the roaming profile, also delete settings and data in it.
    Go to 2 if the above still does not work.
  2. Initialize the profile.
    If you do not want to initialize your settings, go to 3.
  3. Delete some files of your choice (after backing up, if possible) under C:\Users\Username. You can check the size of a file or a folder by right-click → Properties.

Web

Please refer to Publishing Web Content.

Create a directory named “local_only” inside the “www” directory. The files inside “local_only” can only be accessed from the Zengaku Computer System terminals or web browsers launched on remote desktop service.

The same restrictions apply even if “local_only” is not directly under “www” (i.e. www/[*/]local_only).

Please confirm Publishing Web Content.

Yes, you can. Please refer to Using CGI.


Printing

Please refer to Printing.

Check the following issues first:

  1. Over 24 hours have passed since your job submission
  2. You have reached the maximum number of prints allowed

If none of the above apply, you can inquire at:

icho-inquiry(at)cc.tsukuba.ac.jp

Make sure to include your name, your user ID, as well as the place and date/time when you attempted to make the prints.

You cannot use the printers if you forgot your (student) ID card.

You can use the printers in any satellite room. Please refer to Satellite Rooms.

Yes. Please refer to Yearly print quota.

Users can use only A4 size paper the university prepared because the other kind of papers may cause some trouble.

When printing from application, please print with paper size A4.

We are investigating the phenomenon that takes time to print, and the information has gathered to some extent.

Why does it take time to print?

We explain each of the following two phenomena which have been reported so far.

  1. Papers do not come out soon even if a printing is performed on an on-demand terminal.
    This turned out to be caused by the time it takes to generate PostScript data. It seems that it takes a long time when the size of the file to be printed is large. For example, when we tested it with a PDF file of about 270 MB, this file was converted to PostScript data of size close to 5 GB, and this process took about 30 minutes. This is not due to computer performance. It seems to be a problem of the mechanism itself to convert from PDF to PostScript. It takes about the same amount of time even if it runs on another system instead of the Zengaku Computer System.
  2. Sometimes a printer stops once during printing.
    It seems that when printing continuously, the heat of the heat-roller part of the fuser unit is lost to papers and the operation of the printer is temporarily stopped until the temperature stabilizes.

Solution

As for the 2 above, it seems to be difficult to improve because it is an operation on printer specifications, but we are continuing to investigate further.

In the following, we will inform you about solutions that can be done by the user side with respect to the 1 above.

  • Print partial pages only.
    If there are a large number of pages, please consider printing only the necessary pages, or dividing it and printing it part by piece.
  • Reduce file size.
    There is a method to once convert the print target file into PDF and optimize it. The procedure is as follows.

    Open the converted PDF file in Adobe Acrobat and select [File (ファイル)]-[Save As Other (その他の形式で保存)]-[Optimized PDF (最適化された PDF)].
    Optimizing PDF file 1

    Optimizing PDF file 2

    First, click on the “Audit Space Usage (容量の調査)” button to see which elements of the file are large. Then change the settings such as the resolution of images if necessary (or, not change the settings as it is if you do not understand well) and click the [OK] button to save the optimized file under a different name.

    For more details the following page may be helpful:

    Optimizing PDFs in Adobe Acrobat Pro
    https://helpx.adobe.com/acrobat/using/optimizing-pdfs-acrobat-pro.html

  • Print PDF as image
    For PDF files that have complicated structures or special fonts, conversion to PostScript may cause the file size to significantly increase and then it may take too much time to print. In such a case, if you print “as image” with Adobe Acrobat or Acrobat Reader, it may be possible to shorten the printing time. For the procedure, please refer to the following page:

    Quick fix | Print PDF as image
    https://helpx.adobe.com/acrobat/kb/quick-fix-print-pdf-image.html

In addition, avoiding crowded printers might be helpful, although it is not a direct solution of the problem. In the Zengaku Computer System, you can print from any satellite computer room printer regardless of where you requested printing. Please consider looking for a printer in another satellite which is not crowded.

If a Word document contains a chart with color, it may be handled as color data even if monochrome is specified in “Printer Properties”. It seems to be due to the specification of Word file format (.docx). To print in monochrome, set it to monochrome on the on-demand terminal or send it to the on-demand terminal as monochrome data by one of the following operations.

  • Make charts grayscale
    Select each chart on Word, make it grayscale by [Design]-[Change Colors], and perform printing.
    Changing Color
    * In this method, you need to make all charts in the Word document grayscale one by one.
  • Convert to Word 2003 file format (.doc)
    Save the file as the type “Word 97-2003 Document (*.doc)” by [File]-[Save As]. However, changing the format may disrupt the appearance.

If you do either of the above and perform printing in monochrome setting (default), it will be sent to the on-demand terminal as monochrome data from the beginning.

Make it monochrome by Adobe Acrobat
In addition to the above, there is also a way to convert the document into PDF, and make it monochrome data using “Print Production” tool of Adobe Acrobat. The procedure is as follows:

  1. Open the PDF file with Adobe Acrobat Pro DC.
  2. Add [Tools]-[Print Production].
    Acrobat - Print Production
  3. Select [Print Production]-[Convert Colors].
    Acrobat - Changing Color
  4. Set “Conversion Profile” to “Dot Gain xx%” and click on “OK”.
    * In the part of “xx”, select a shade as you like.
    Dot Gain xx
  5. Perform printing in monochrome setting (default).

Specify monochrome settings on the application side so that the print request is sent as a monochrome data to the on-demand terminal.

However, in applications such as Word, monochrome data may not be produced as intended, so please refer to the FAQ below for concrete methods:

Even if I send a print request in monochrome setting from Word, for some reason it becomes in color setting on the on-demand terminal.
https://www.u.tsukuba.ac.jp/ufaqs/en-printing-mono/

For PDF files that have complicated structures or special fonts, the printing may end with an error. In such a case, if you print “as image” with Adobe Acrobat or Acrobat Reader, it may be possible to print. For the procedure, please refer to the following page:

Quick fix | Print PDF as image
https://helpx.adobe.com/acrobat/kb/quick-fix-print-pdf-image.html

When printing, “Paused” is displayed as the status of the printer. In addition, when you instruct printing, “Printer paused” may be displayed at the lower right of the desktop. Since printing can be done without problems even if it is displayed like this, please disregard the message. If you change the status of the printer from the desktop, printing may not be possible, so please do not do such an operation.

Please check if there is an error message at the printer body or the on-demand terminal, and inform a staff.

Contact
https://www.u.tsukuba.ac.jp/en-contact/

Please refer to Web print service.

When printing with Firefox, the paper size used to be “Letter” by default. However, for users who still have not used Firefox (or who have initialized the profile in Firefox), it has been changed to “A4” since May 25, 2018. Other users who have used Firefox before that date need to manually change the size to A4. Once changed, it remains unchanged.


Windows

Press F5 in the Explorer window.

Although it is set to be as equivalent as possible, it is not completely the same since there are OS and mechanism differences. There are some applications that cannot be used from the Remote Desktop due to license restrictions.

In addition, to use Microsoft Office on Remote Desktop for students, some preparation is necessary. Please refer to the next page.

Remote Access – When using Microsoft Office on Windows desktop for students
https://www.u.tsukuba.ac.jp/en-remote/#remote-s-office

Since the morning of May 27 (Sat), 2017, several users have reported on the phenomenon of this question for the connection with “Remote Desktop Connection” of Windows.

As informal information, it seems that connection might become possible when you do the following measures. However, since this is not an official method and includes registry operations, please do it at your own risk after taking a backup in the following way.

How to backup the registry

Create a system restore point, or backup the registry as follows.

  1. Press R while holding down the Windows key on the keyboard. Launch the Registry Editor by entering “regedit” in the “Run” box.
  2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing, right-click on [MSLicensing], and click on [Export].
  3. Save it with an arbitrary name.
  4. When you need to restore later, launch the Registry Editor, click on [File] > [Import], and select the backup file you saved above.

Measures

  1. Launch the Registry Editor by entering “regedit” in the “Run” box.
  2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\HardwareID, and delete “ClientHWID” (right-click on it and “Delete”).
  3. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store\LICENSExxx. The last three digits of LICENSExxx are numbers, and there may be two or more in consecutive numbers. Among them delete “LICENSExxx” whose “ProductID” value in it is “41 00 30 00 32 00 00 00”.
  4. Try to connect again. If you get a message saying “The remote computer disconnected the session because of an error in the licensing protocol. Please try connecting to the remote computer again or contact your server administrator.” then an error that you cannot write to the registry may have occurred. In that case, you can write to the registry by once executing the Remote Desktop Connection “as administrator” from the right-click menu, and after that you can connect as usual.

On Windows occasionally this kind of thing seems to happen. If you are having trouble on signing out and then you cannot sign in again, please contact us with your user name and the trouble contents (if you write in detail as much as possible, it will be easier to solve).

Contact
https://www.u.tsukuba.ac.jp/en-contact/

It seems that you cannot log-in because the Windows profile (personal configuration file) has become corrupted.
Please refer to the following page and initialize the profile.

Environment Setup – Windows profile initialization
https://www.u.tsukuba.ac.jp/en-setup/#profile

Please refer to Environment Setup.

It takes long time when logging in for the first time or logging in the first time after profile initialization. This is because the system is (re)creating your profile. It will not take such a time to log in from the next time on.

There are possibilities as follows.

  • Caps Lock is ON
    To switch ON/OFF Caps Lock, hold down the [Shift] key on the keyboard and press the [Caps Lock] key.
  • “All caps” option is ON in Microsoft Word font setting
    The “All caps” option is toggled ON/OFF with Microsoft Word keyboard shortcut [Ctrl] + [Shift] + [A]. If you encounter such a problem on Word, you may have pressed this keyboard shortcut without noticing.

Please refer to the following page.

Remote Access – When using Microsoft Office on Windows desktop for students
https://www.u.tsukuba.ac.jp/en-remote/#remote-s-office

About roaming profile

On Windows of the Zengaku Computer System, some profiles (such as application settings and browser’s cache) are saved as “roaming profile” when signing out, and are reloaded the next time you sign-in. However, there are some applications which do not save settings into the roaming profile.

The size of roaming profile has an upper limit, and it is set to be 1 GB. If you exceed this limit when signing-out, the roaming profile will not be saved. The next time you sign in, the last saved roaming profile will be reloaded. If you exceed the limit during signing-in, the following message will be displayed at every 15 minutes.

プロファイル格納領域がいっぱいになりました。ログオフする前に、プロファイルの項目をネットワークまたはローカルの記憶域に移動してください。
詳しくは以下の Web ページをご覧ください。
https://www.u.tsukuba.ac.jp/ufaqs/windows-roaming-profile/

You have exceeded your profile storage space.  Before you can log off, you need to move some items from your profile to network or local storage.
For details, please refer to the following webpage.
https://www.u.tsukuba.ac.jp/ufaqs/en-windows-roaming-profile/

How to reduce roaming profile

* Pay close attention and do at your own risk when managing roaming profile. Consider taking a backup before an operation.

Your roaming profile is stored in a location different from the user home (Z: drive). There are the following methods to reduce it.

  1. Browser’s temporary files (browsing history, cookies, cache) are often inflated, so delete them with a browser you often use. If you know something about another application that saves settings etc in the roaming profile, also delete settings and data in it.
    Go to 2 if the above still does not work.
  2. Initialize the profile.
    If you do not want to initialize your settings, go to 3.
  3. Delete some files of your choice (after backing up, if possible) under C:\Users\Username. You can check the size of a file or a folder by right-click → Properties.

Linux

When dealing with LaTeX in Japanese language, use command beginning with “p”. Also, when creating pdf files, use dvipdfmx that can handle Japanese language instead of dvipdfm.

  • xdvi -> pxdvi (When displaying compiled result of LaTeX)
  • dvips -> pdvips (When creating ps files from dvi)
  • dvipdfm -> dvipdfmx (When creating pdf files from dvi)

Try erasing .mozilla in the home directory.

If you have not set up .bashrc individually, you can set the default .bashrc as follows.

cp /etc/skel/.bashrc .

Software

When preview function is set to allow on explorer, file is locked and cannot overwrite sometimes.

Although it is set to be as equivalent as possible, it is not completely the same since there are OS and mechanism differences. There are some applications that cannot be used from the Remote Desktop due to license restrictions.

In addition, to use Microsoft Office on Remote Desktop for students, some preparation is necessary. Please refer to the next page.

Remote Access – When using Microsoft Office on Windows desktop for students
https://www.u.tsukuba.ac.jp/en-remote/#remote-s-office

In principle, software products to be installed on the Zengaku Computer System are restricted to those which are used in classes. We conduct biannually a needs survey for educational institutions of our university, and install software products based on the requests.

You cannot install software whose installation requires administrator rights.

On the other hand, you can install software whose installation does not require administrator rights, at your own risk.

(Example) I want to use free software named DYNARE which runs on MATLAB.
https://www.u.tsukuba.ac.jp/ufaqs/en-dynare/

Our system adopts network boot system. Because of how the system is set up, it is not possible to have the latest version of software all the time, but we are striving to have the most updated software possible, within a few days to within a month time period as a rule. As for major version upgrades (2.x to 3.0 for instance), we do not necessarily do it, considering the repercussions and other matters that it might cause to the users.

When a user selects the same file on ArcMap and ArcCatalog, the messages such as follows will be shown. If a user wishes to add a field in ArcMap, no other application but ArcMap can be used.
—–
Field could not be added.
Field cannot be added to the selected table or FeatureClass, because it is used by other applications/users. Please try again when the geodatabase becomes available.
—–

When you disable Cookies on your internet browser, the above error message will be shown. Here is how to set your browser to accept cookies.

How to check browser settings

  • IE:Find the [Privacy] tab under [Tool > Internet Option]. Drag the slider up and down to see the different levels of security settings. Set the privacy setting lower than “High – Medium”
  • Firefox:Find the [Privacy] panel from [Tool > Option], and check [Accept cookies from sites] to enable cookies.
  • SAFARI:Pull down the Safari menu, select [Preferences]. In the Preferences window, select the [Security] toolbar button. Enable cookies by selecting [Accept cookies].

In Firefox, Java may not work well.
Java seems to work in Internet Explorer, please use Internet Explorer.

According to the specification of Word 2016, it seems that this sometimes happens.

Depending on the font used and Word setting, characters are sometimes folded back at a position different from the edit screen. As a result, there may be a difference in the number of pages when printing.

For your information, we guide you a Web page that summarize points of creating documents with Word 2016:

Notes on Word 2016 (in Japanese)
https://www.goukaku.ne.jp/read_me_2016.html

To change the default font, follow the next procedure.

  1. On the [Home] tab, click the [Font] Dialog Box Launcher.
  2. Select the font and click on [Set As Default].
  3. Select the scope of your changes and click on [OK].

On the terminals of the Zengaku Computer System, it is not possible to perform software installation operation requiring administrator rights. Therefore, if you try to start the file of installer format (EXE) distributed on the DYNARE site, the User Account Control screen will be displayed and you will be prompted to enter the information of the administrator user. You cannot go forward from this screen.
User Account Control

To use DYNARE files without using administrator rights, there is a method as follows.

  1. Create a folder to put DYNARE files, and keep it open (in this example, the folder is “Z:\DYNARE”).
    DYNARE directory
  2. Right click on the file downloaded from the DYNARE site, and select “7-Zip” → “Open archive”.
    Opening with 7-Zip
  3. After opening the file with 7-Zip (7-Zip File Manager), select all files and folders in it.
    7-Zip File Manager
  4. Copy by drag & drop the objects you selected at 7-Zip (7-Zip File Manager) to the destination folder (Z:\DYNARE in this example).
    Copying from 7-Zip File Manager
  5. It is ready when all the objects are copied.
    You can copy the path of the folder by clicking around the red frame in the following image.
    Getting folder path
  6. After that, you can use the DYNARE files by accessing the folder from MATLAB.
    Using DYNARE on MATLAB

There are possibilities as follows.

  • Caps Lock is ON
    To switch ON/OFF Caps Lock, hold down the [Shift] key on the keyboard and press the [Caps Lock] key.
  • “All caps” option is ON in Microsoft Word font setting
    The “All caps” option is toggled ON/OFF with Microsoft Word keyboard shortcut [Ctrl] + [Shift] + [A]. If you encounter such a problem on Word, you may have pressed this keyboard shortcut without noticing.

Please refer to the following page.

Remote Access – When using Microsoft Office on Windows desktop for students
https://www.u.tsukuba.ac.jp/en-remote/#remote-s-office

ArcGIS Starter Pack (in Japanese) is placed in the arcgis folder of Temporary Bulk Storage. To use it, mount the P: drive according to the linked page.

If you have used Illustrator before November 3, 2018, take the following steps.

1. Go to “環境設定ダイアログボックス (Preferences)” > ”ファイル管理・クリップボード (File Handling & Clipboard)“.
2. Click on “選択 (Select)” on the right-hand side of “データの復元 (Data Recovery).
3. Select “C:\Temp\DataRecovery” and click on “選択 (Select)”.

Alternatively, you can make the same settings by performing “Initialize User Profile”.

Terminals

You can log-in only if you have an account of the Zengaku Computer System. Please refer to Login Credentials first.

If you have an account, you can log-in with your “Unified Authentication User Account (UTID-NAME)” and password of the Unified Authentication System.

Although it is set to be as equivalent as possible, it is not completely the same since there are OS and mechanism differences. There are some applications that cannot be used from the Remote Desktop due to license restrictions.

In addition, to use Microsoft Office on Remote Desktop for students, some preparation is necessary. Please refer to the next page.

Remote Access – When using Microsoft Office on Windows desktop for students
https://www.u.tsukuba.ac.jp/en-remote/#remote-s-office

There is no optical drive in terminals of the Zengaku Computer System.

When using an optical drive in a lesson etc., in a satellite room please use the optical drive of the lecturer’s terminal.

In a library please use the optical drive of the terminal with the following numbers:
• Central Library – LC2CR-P081
• Medical Library – LM1PR-P131
• Art and Physical Education Library – LA2AV-P001
• Library on Library and Information Science – LI1PR-P001
• Otsuka Library – LOBRR-P161

If you want to use an optical drive on a terminal other than the above, please prepare an external drive with USB by yourself.

In addition, AutoPlay is disabled for security reasons. On Windows, launch the Explorer, select “This PC” (or “PC”) in the left menu, and check the “Devices and drives (デバイスとドライブ)” section.

For location of scanners, please refer to the table of Satellite Computer Rooms. Scanners are installed on the lecturer’s terminals in the rooms where numbers are written in the scanner field (S).

To use a scanner, start Windows of the lecturer’s terminal and launch the following software in the Start menu.

EPSON > EPSON Scan

If you are going to use the scanner in A207 or the larger scanner in A203, launch

EPSON > EPSON Scan2

in the Start menu.

Please refer to the table of Satellite Computer Rooms. A terminal for handicapped students is installed in a room with * attached to the number of terminals.

Try to insert again. Causes are various and effective countermeasures are different, but there are many cases to be fixed by re-inserting.

In addition, AutoPlay is disabled for security reasons. On Windows, launch the Explorer, select “This PC” (or “PC”) in the left menu, and check the “Devices and drives (デバイスとドライブ)” section.

There are possibilities as follows.

  • Caps Lock is ON
    To switch ON/OFF Caps Lock, hold down the [Shift] key on the keyboard and press the [Caps Lock] key.
  • “All caps” option is ON in Microsoft Word font setting
    The “All caps” option is toggled ON/OFF with Microsoft Word keyboard shortcut [Ctrl] + [Shift] + [A]. If you encounter such a problem on Word, you may have pressed this keyboard shortcut without noticing.

About roaming profile

On Windows of the Zengaku Computer System, some profiles (such as application settings and browser’s cache) are saved as “roaming profile” when signing out, and are reloaded the next time you sign-in. However, there are some applications which do not save settings into the roaming profile.

The size of roaming profile has an upper limit, and it is set to be 1 GB. If you exceed this limit when signing-out, the roaming profile will not be saved. The next time you sign in, the last saved roaming profile will be reloaded. If you exceed the limit during signing-in, the following message will be displayed at every 15 minutes.

プロファイル格納領域がいっぱいになりました。ログオフする前に、プロファイルの項目をネットワークまたはローカルの記憶域に移動してください。
詳しくは以下の Web ページをご覧ください。
https://www.u.tsukuba.ac.jp/ufaqs/windows-roaming-profile/

You have exceeded your profile storage space.  Before you can log off, you need to move some items from your profile to network or local storage.
For details, please refer to the following webpage.
https://www.u.tsukuba.ac.jp/ufaqs/en-windows-roaming-profile/

How to reduce roaming profile

* Pay close attention and do at your own risk when managing roaming profile. Consider taking a backup before an operation.

Your roaming profile is stored in a location different from the user home (Z: drive). There are the following methods to reduce it.

  1. Browser’s temporary files (browsing history, cookies, cache) are often inflated, so delete them with a browser you often use. If you know something about another application that saves settings etc in the roaming profile, also delete settings and data in it.
    Go to 2 if the above still does not work.
  2. Initialize the profile.
    If you do not want to initialize your settings, go to 3.
  3. Delete some files of your choice (after backing up, if possible) under C:\Users\Username. You can check the size of a file or a folder by right-click → Properties.