Q: I forgot my password.

Please refer to Changing/Resetting Your Password .

Q: SSH logins from outside of the campus are denied.

Please refer to SSH login by public key authentication .

Question 1

Cannot find installed software in "All Apps"

ACCC · Accepted Answer

In the new Windows system environment, the initial sign-in is not the end of the desktop environment. The first time you sign in, the icons in the Start menu, the drive name display in Explorer, and the default page settings in your browser may not be in the state they should be.
After signing in for the first time, please sign out and sign in again to start using the system.
By the time you sign in the second time, your desktop environment will be ready.

Question 2

I forgot my password.

ACCC · Accepted Answer

Please refer to Changing/Resetting Your Password.

Question 3

SSH logins from outside of the campus are denied.

ACCC · Accepted Answer

Please refer to SSH login by public key authentication.

Question 4

It takes too much time to log in for the first time.

ACCC · Accepted Answer

It takes long time when logging in for the first time or logging in the first time after profile initialization. This is because the system is (re)creating your profile. It will not take such a time to log in from the next time on.

Question 5

I can't log in with the message "The user profile failed to attach. Please contact support."

ACCC · Accepted Answer

The following error message appears on the current satellite terminal when you perform a multiple sign-in to Windows. When you see this error, make sure you are not signing in to another terminal.
This error also occurs when you sign in to the satellite terminal while you are signed in to Windows via Remote Access.

Question 6

Can I use SMTP, IMAP, and POP with Outlook, Mac and iOS e-mail clients?

ACCC · Accepted Answer

No, you cannot. You can read and write e-mails by adding an Exchange account. Please refer to the E-mail Client Settings site.

Question 7

Can I forward my e-mails?

ACCC · Accepted Answer

We do not recommend setting up e-mail forwarding in Microsoft 365. You will also receive a warning message when you sign in.
These days, some e-mail systems seem to reject forwarded e-mail.　Please set up forwarding at your own responsibility.

Question 8

Can I continue to use my @s e-mail?

ACCC · Accepted Answer

Students who enrolled before the 2022 school year, for whom @s email is provided, can continue to use it. It is independent of @u.

Question 9

Can I use Active! mail?

ACCC · Accepted Answer

No, you cannot.

Question 10

I have never used MS365 before and do not know my password.

ACCC · Accepted Answer

If you have not used Microsoft 365 before, you will need to set a password at the following website.
Cloud mail service authentication setting system (on-campus only)
If you are off-campus, you can connect using a VPN setting on your smartphone or other device.

Question 11

Can I use an e-mail client other than Microsoft Outlook or Apple Mail.

ACCC · Accepted Answer

E-mail clients other than Microsoft Outlook and Apple Mail require registration by a Microsoft 365 administrator.
Sending and receiving e-mails with an unregistered e-mail client may result in errors.
The e-mail clients registered to date are listed below.
Available SMTP, IMAP and POP clients
If you wish to use an e-mail client not listed here, please contact icho-inquiry{at}cc.tsukuba.ac.jp.

Question 12

I want to send and receive e-mails.

ACCC · Accepted Answer

Please see E-mails of Zengaku Computer System.

Question 13

I no longer receive e-mail

ACCC · Accepted Answer

There are a couple of possible causes.

Your mail forwarding is set to send the e-mails to another address, but not retaining any e-mails in the Zengaku system server.
You have used up the disk capacity for your e-mail address, therefore cannot save the new mail any more. (If you have received messages such as “maildir delivery failed: Disk quota exceeded”, then it is likely the case.) → Please erase your old e-mails from the server by using your e-mailer.

Question 14

Can I restore deleted emails?

ACCC · Accepted Answer

No, you cannot. We recommend that you keep backups before deleting emails which may be necessary later.

Confirming mailbox usage / How to move your email data to another location
https://www.u.tsukuba.ac.jp/en-email-backup/

Question 15

@s addresses are allowedonly to send/receive e-mail on Microsoft 365

ACCC · Accepted Answer

Though after signing in the Microsoft 365, some functions may be open unexpectedly, you are not supposed to use functions other than sending/receiving e-mail.

Any so created contents will be deleted by the system without warning.

Question 16

I want to set up access rights for my files.

ACCC · Accepted Answer

"wwws" it the folder where you publish files on the web; therefore, everybody should have "read" rights on this folders. As for your other folders, unless you have a particular reason to do otherwise, you should set no rights for everyone except you. If there is a reason and you want to change permission, it is possible to do it by using the Linux chmod command or by SSH access with WinSCP or something.

Question 17

How much space can I use?

ACCC · Accepted Answer

On the Zengaku Computer System, different restrictions apply to the capacity of your home directory and the capacity of your mail home.

User home: refer this page
Mail home: refer this page (if you reach the upper limit, you will not be able to receive new mails)

Question 18

Overwrite save is not always recognized on Sakura editor.

ACCC · Accepted Answer

When preview function is set to allow on explorer, file is locked and cannot overwrite sometimes.

Question 19

SCP file transfers from outside of the campus are denied.

ACCC · Accepted Answer

Please refer to SSH login by public key authentication.

Question 20

I want to recover data which I have deleted/overwritten by mistake.

ACCC · Accepted Answer

Please refer to Recovery of Deleted Data.

Question 21

I want to publish my own web page.

ACCC · Accepted Answer

Please refer to Publishing Web Content.

Question 22

I want to create a private web page.

ACCC · Accepted Answer

Create a directory named "local_only" inside the "wwws" directory. The files inside "local_only" can only be accessed from the Zengaku Computer System terminals or web browsers launched on remote desktop service.

The same restrictions apply even if "local_only" is not directly under "wwws" (i.e. wwws/[*/]local_only).

Question 23

I can't create files to my wwws folder, since 'root' owns the folder.

ACCC · Accepted Answer

Please confirm Publishing Web Content.

Question 24

Can I use CGI?

ACCC · Accepted Answer

Yes, you can. Please refer to Using CGI.

Question 25

I want to transfer content for web publishing, but I don't know where to connect.

ACCC · Accepted Answer

When connecting to the server using WinSCP or other means, please refer to the "Publishing Web Content
on The Zengaku Computer System" column in the following list of servers.
https://portal.cc.tsukuba.ac.jp/en-member/server-information/

Question 26

Cannot print files on the cloud with web printing

ACCC · Accepted Answer

WEB Printing uploads and prints data stored in the operating terminal. Direct printing of data on the cloud (e.g. Google Drive or OneDrive) is not supported.
If you want to print a file in the cloud, please download the data to the device itself and then upload the downloaded data for web printing.

Question 27

The number of points used is double (2 points for monochrome and 10 points for color) after duplex printing.

ACCC · Accepted Answer

Immediately after duplex printing, the remaining point balance will be the value consumed twice. This is due to the fact that the server will restore half of the points after printing. The point return is not reflected in real time on the touch panel. To check the exact remaining points, please log out of the printer and log in again to check.

Question 28

I want to print something.

ACCC · Accepted Answer

Please refer to Printing.

Question 29

My printing job does not appear on the  on the printer's touch panel.

ACCC · Accepted Answer

Check the following issues first:

Over 24 hours have passed since your job submission
You have reached the maximum number of prints allowed

If none of the above apply, you can inquire at: icho-inquiry(at)cc.tsukuba.ac.jp

Make sure to include your name, your user ID, as well as the place and date/time when you attempted to make the prints.

Question 30

When printing from remote access, which printer can I use?

ACCC · Accepted Answer

You can use the printers in any satellite room. Please refer to Satellite Rooms.

Question 31

Is there a restriction on the number of prints?

ACCC · Accepted Answer

Yes. Please refer to Yearly print quota.

Question 32

I have reached the maximum number of prints I can make.

ACCC · Accepted Answer

Please refer to Increasing the yearly print quota.

Question 33

It is not printed in the intended size. / Are there any limitation for printing paper?

ACCC · Accepted Answer

Users can use only A4 size paper the university prepared because the other kind of papers may cause some trouble.

When printing from application, please print with paper size A4.

Question 34

Even if I send a print request in monochrome setting from Word, for some reason it becomes in color setting on the on-demand terminal.

ACCC · Accepted Answer

If a Word document contains a chart with color, it may be handled as color data even if monochrome is specified in "Printer Properties". It seems to be due to the specification of Word file format (.docx). To print in monochrome, set it to monochrome on the on-demand terminal or send it to the on-demand terminal as monochrome data by one of the following operations.

Make charts grayscale
Select each chart on Word, make it grayscale by [Design]-[Change Colors], and perform printing.

* In this method, you need to make all charts in the Word document grayscale one by one.

Convert to Word 2003 file format (.doc)
Save the file as the type "Word 97-2003 Document (*.doc)" by [File]-[Save As]. However, changing the format may disrupt the appearance.

If you do either of the above and perform printing in monochrome setting (default), it will be sent to the on-demand terminal as monochrome data from the beginning. Make it monochrome by Adobe Acrobat
In addition to the above, there is also a way to convert the document into PDF, and make it monochrome data using "Print Production" tool of Adobe Acrobat. The procedure is as follows:

Open the PDF file with Adobe Acrobat Pro DC.

Add [Tools]-[Print Production].

Select [Print Production]-[Convert Colors].

Set "Conversion Profile" to "Dot Gain xx%" and click on "OK".
* In the part of "xx", select a shade as you like.

Perform printing in monochrome setting (default).

Question 35

My remaining print quota is not large enough to print it in color. Even if I try to change to monochrome on the on-demand terminal, an error occurs and I cannot print it.

ACCC · Accepted Answer

Specify monochrome settings on the application side so that the print request is sent as a monochrome data to the on-demand terminal.

However, in applications such as Word, monochrome data may not be produced as intended, so please refer to the FAQ below for concrete methods:

Even if I send a print request in monochrome setting from Word, for some reason it becomes in color setting on the on-demand terminal.
https://www.u.tsukuba.ac.jp/ufaqs/en-printing-mono/

Question 36

An error occurs when printing a PDF file. Maybe because a special font is used.

ACCC · Accepted Answer

For PDF files that have complicated structures or special fonts, the printing may end with an error. In such a case, if you print "as image" with Adobe Acrobat or Acrobat Reader, it may be possible to print. For the procedure, please refer to the following page:

Quick fix | Print PDF as image
https://helpx.adobe.com/acrobat/kb/quick-fix-print-pdf-image.html

Question 37

"Paused" is displayed as the status of the printer / "Printer paused" is displayed at the lower right of the desktop

ACCC · Accepted Answer

When printing, "Paused" is displayed as the status of the printer. In addition, when you instruct printing, "Printer paused" may be displayed at the lower right of the desktop. Since printing can be done without problems even if it is displayed like this, please disregard the message. If you change the status of the printer from the desktop, printing may not be possible, so please do not do such an operation.

Question 38

A message saying "You have exceeded your profile storage space. …" is displayed / About roaming profile on Windows

ACCC · Accepted Answer

About roaming profile

On Windows of the Zengaku Computer System, some profiles (such as application settings and browser's cache) are saved as "roaming profile" when signing out, and are reloaded the next time you sign-in. However, there are some applications which do not save settings into the roaming profile. The size of roaming profile has an upper limit, and it is set to be 5 GB. If you exceed this limit when signing-out, the roaming profile will not be saved. The next time you sign in, the last saved roaming profile will be reloaded. If you exceed the limit during signing-in, the following message will be displayed at every 15 minutes.

プロファイル格納領域がいっぱいになりました。ログオフする前に、プロファイルの項目をネットワークまたはローカルの記憶域に移動してください。
詳しくは以下の Web ページをご覧ください。
https://130.158.234.43/old-icho2017/ufaqs/windows-roaming-profile/

You have exceeded your profile storage space.  Before you can log off, you need to move some items from your profile to network or local storage.
For details, please refer to the following webpage.
https://130.158.234.43/old-icho2017/ufaqs/en-windows-roaming-profile/

How to reduce roaming profile

* Pay close attention and do at your own risk when managing roaming profile. Consider taking a backup before an operation. Your roaming profile is stored in a location different from the user home (Z: drive). There are the following methods to reduce it.

Browser's temporary files (browsing history, cookies, cache) are often inflated, so delete them with a browser you often use. There are also cases where large files for Slack and LINE are created in the roaming profile, so if you are using these applications, delete those files that you can delete from those applications. If you know something about another application that saves settings etc in the roaming profile, also delete settings and data in it. Go to 2 if the above still does not work.
Initialize the profile. If you do not want to initialize your settings, go to 3.
Delete some files of your choice (after backing up, if possible) under C:\Users\Username. You can check the size of a file or a folder by right-click → Properties.

Question 39

Cannot find installed software in "All Apps"

ACCC · Accepted Answer

In the new Windows system environment, the initial sign-in is not the end of the desktop environment. The first time you sign in, the icons in the Start menu, the drive name display in Explorer, and the default page settings in your browser may not be in the state they should be.
After signing in for the first time, please sign out and sign in again to start using the system.
By the time you sign in the second time, your desktop environment will be ready.

Question 40

It takes too much time to log in for the first time.

ACCC · Accepted Answer

It takes long time when logging in for the first time or logging in the first time after profile initialization. This is because the system is (re)creating your profile. It will not take such a time to log in from the next time on.

Question 41

I copied some files by dragging mouse, but they do not appear in a target folder.

ACCC · Accepted Answer

Press  F5  in the Explorer window.

Question 42

I want to switch the display language of Windows to English.

ACCC · Accepted Answer

Please refer to Environment Setup.

Question 43

I can only enter capital letters.

ACCC · Accepted Answer

There are possibilities as follows.

Caps Lock is ON
To switch ON/OFF Caps Lock, hold down the [Shift] key on the keyboard and press the [Caps Lock] key.

"All caps" option is ON in Microsoft Word font setting
The "All caps" option is toggled ON/OFF with Microsoft Word keyboard shortcut [Ctrl] + [Shift] + [A]. If you encounter such a problem on Word, you may have pressed this keyboard shortcut without noticing.

Question 44

I want to use Microsoft Office on Remote Desktop.

ACCC · Accepted Answer

When you want to use Microsoft Office via remote access, please sign in using @u.tsukuba.ac.jp and the password you set on the M365 password setting site, as you do when using the satellite terminal.

Question 45

When starting up Office products, a screen asking for a code number for multi-factor authentication appears even though I do not remember setting up multi-factor authentication, and you cannot proceed.

ACCC · Accepted Answer

Please check the following announcement for the latest information on this problem. Information before it became an FAQ is also available.
How to resolve the problem when authenticating Microsoft Office products on a satellite device

You need to initialize multifactor authentication with administrator privileges.
Please send an e-mail to the address listed under “Other General” in the “Inquiries” section, or contact the Academic Center for Computing and Media Studies.

Question 46

I can't log in with the message "The user profile failed to attach. Please contact support."

ACCC · Accepted Answer

The following error message appears on the current satellite terminal when you perform a multiple sign-in to Windows. When you see this error, make sure you are not signing in to another terminal.
This error also occurs when you sign in to the satellite terminal while you are signed in to Windows via Remote Access.

Question 47

Using Japanese language with LaTeX running on Linux

ACCC · Accepted Answer

When dealing with LaTeX in Japanese language, use dvipdfmx that can handle Japanese language.

Question 48

I cannot start up FireFox

ACCC · Accepted Answer

Try erasing .mozilla in the home directory.

Question 49

About .bashrc

ACCC · Accepted Answer

If you have deleted the .bashrc under user home, you can use the following command to restore the .bashrc created at first login.

cp /etc/skel/.bashrc .

Question 50

Field cannot be added in ArcGIS.

ACCC · Accepted Answer

When a user selects the same file on ArcMap and ArcCatalog, the messages such as follows will be shown. If a user wishes to add a field in ArcMap, no other application but ArcMap can be used.
-----
Field could not be added.
Field cannot be added to the selected table or FeatureClass, because it is used by other applications/users. Please try again when the geodatabase becomes available.
-----

Question 51

Using of ArcGIS Pro

ACCC · Accepted Answer

To use ArcGIS Pro installed on a remote desktop, you must sign in with a your Unified Authentication ID. The procedure is as follows.

Start ArcGIS Pro
Select "Your ArcGIS organization's URL" for "Sign in with"
Input "u-tsukuba" in the form and click “Continue”
Click "Univ. of Tsukuba"
Next, you see the authentification page. Enter your ID and Password

* Shibboleth authentification is used. So, if you already sign-in manaba or so, the authentication step will be skipped.
* Contact us if you are a Professors Emeriti, researchers and so on, who need account application.

Question 52

ArcGIS does not start

ACCC · Accepted Answer

If there is not enough space on your user home area disk allocated to an individual, the software will not be able to perform the writes that occur at startup and will not be able to save. Please increase the your home directory quota by referring to the following page, or clear out unnecessary files to free up your home directory.
Disk Extension
https://www.u.tsukuba.ac.jp/en-disk/
This may be caused by the user's configuration files (profiles) becoming full. If the above does not improve the problem, please see the following page and try reorganizing the profile area to free up storage space. 　https://www.u.tsukuba.ac.jp/ufaq/en-windows-roaming-profile/

Question 53

Where is ArcGIS Starter Pack?

ACCC · Accepted Answer

It can be accessed via the 'ArcGIS' -> 'Data Contents Academic Data Pack' folder in the Start menu.

Question 54

Microsoft Product Authentication Failures on Terminals and Remote Access Service

ACCC · Accepted Answer

Please check the following announcement for the latest information on this problem. Information before it became an FAQ is also available. How to resolve the problem when authenticating Microsoft Office products on a satellite device On Windows Remote Access or Satellite Terminal of The Zengaku Computer System When starting Office, the screen may go blank at the authentication process and you may not be able to proceed. In addition, you may be asked to perform the same authentication operation several times. If you encounter such a problem, please try the following operations.

Solution #1 (Added 6/9/2023)

You can improve the situation by disabling the multi-factor authentication setting at the following site. Academic Computing Communications Center,University of Tsukuba Cloud mail service authentication setting system (Microsoft 365) https://m365setting.u.tsukuba.ac.jp/ Even if the authentication appears to be disabled on the screen, the authentication behavior may be improved by enabling it once and then disabling it again. Alternatively, the error no longer occurs when the multi-factor authentication settings are completed to the end.

Solution #2

sign out from the Office application If your name appears in the upper right corner of the Word or Excel screen, you are signed in to the Office application. Click your name, and the "Sign Out" item will appear. When the message "Delete Account" is displayed, click "Yes" to proceed.
Close all Office applications.
Open a browser and go to the Microsoft 365 site and sign in with your account. Enter your @u email address for your account and the password you have set for Microsoft 365. *This is different from the password for The Zengaku Computer System. *If the "More information required" screen appears after entering your account and password, click "Next.
Confirm that the authentication operation is complete and the Microsoft 365 main screen appears before proceeding to the next step. In the following steps, please proceed with the operation while signed in to the above browser until you can confirm sign-in with the Office application.
On the Windows Remote Access or Satellite terminal, start the Office application again. You will be asked to sign in. Enter your @u email address for the account and the password you set for Microsoft 365. Once the authentication process is successfully completed, you will be able to use the Office app.

Solution #3 (Added 7/28/2023)

Change the "Account Settings" in Windows. For details, please refer to the following. Microsoft Product Authentication Failures on Terminals and Remote Access Service Solution #3 If the above steps do not improve the situation, please try initializing your profile. Windows profile initialization

Question 55

Cannot find installed software in "All Apps"

ACCC · Accepted Answer

In the new Windows system environment, the initial sign-in is not the end of the desktop environment. The first time you sign in, the icons in the Start menu, the drive name display in Explorer, and the default page settings in your browser may not be in the state they should be.
After signing in for the first time, please sign out and sign in again to start using the system.
By the time you sign in the second time, your desktop environment will be ready.

Question 56

I want to use Microsoft Office on Remote Desktop.

ACCC · Accepted Answer

When you want to use Microsoft Office via remote access, please sign in using @u.tsukuba.ac.jp and the password you set on the M365 password setting site, as you do when using the satellite terminal.

Question 57

When using Microsoft Office products and saving, an error message appears stating that there is not enough storage space.

ACCC · Accepted Answer

If there is not enough space on your user home area disk allocated to an individual, the software will not be able to perform the writes that occur at startup and will not be able to save. Please increase the your home directory quota by referring to the following page, or clear out unnecessary files to free up your home directory.
Disk Extension
https://www.u.tsukuba.ac.jp/en-disk/
This may be caused by the user's configuration files (profiles) becoming full. If the above does not improve the problem, please see the following page and try reorganizing the profile area to free up storage space. 　https://www.u.tsukuba.ac.jp/ufaq/en-windows-roaming-profile/

Question 58

I want to use Microsoft Teams

ACCC · Accepted Answer

If you use the application version, a very large amount of space for each user's configuration file (profile) will be used, which may cause trouble.
Therefore, please use the browser version.

Question 59

I want to use Microsoft OneDrive

ACCC · Accepted Answer

Please use the browser version.
Please refer to the following notice for details.

Attention on use of Dropbox etc. on the Zengaku Computer System

Question 60

Microsoft Product Authentication Failures on Terminals and Remote Access Service Solution #3

ACCC · Accepted Answer

Please check the following announcement for the latest information on this problem. Information before it became an FAQ is also available.
How to resolve the problem when authenticating Microsoft Office products on a satellite device

On the Start menu, go to the user's context menu and click on "Change Account Settings".

When the "Settings" window opens, click on "Accounts".
When the "Accounts" window opens, click on "Mail and Accounts".
When the "Mail and Accounts" screen opens, click "Add Work or School Account".
When the "Sign In" screen opens, enter your @u email address and click "Next".
When the "Enter Password" screen opens, enter the password associated with the email address you entered earlier and click "Sign In".
If you have set up multi-factor authentication, the "Confirm ID" screen will appear. If you have not set up multi-factor authentication, the screen in step 7 will not be displayed. Enter the obtained code and click "Verify.
When the policy application process proceeds and the message "Preparation is complete! is displayed, click "Done.
When you return to the "Mail and Accounts" screen, confirm that the added account is displayed.
Start the Office product again and perform the user authentication operation. 　If the authentication wizard does not start, click the "Sign In" text displayed in the upper right corner of the Office product window. 　If you are already logged in to the Office product, log out.
When the "Sign In" window opens, enter your @u e-mail address and click "Next. 　*After this, the Office product is supposed to start up without asking you for your password. If it does not work like that, there may be a problem.
If the Office product starts up and your account is displayed in the upper right corner of the window, authentication is complete.

The account information added in the above operation can be deleted by the following operation.

Open the "Accounts" window and click on "Access to Work or School.
When the "Access to Work or School" screen opens, open the account and click "Disconnect". 　*Before disconnecting, a confirmation message will be displayed, so continue if you wish to perform the operation.

Question 61

First time I try to sign in to Microsoft 365, I am prompted to install Authenticator even though I do not have multi-factor authentication turned on

ACCC · Accepted Answer

When you first sign in to Microsoft 365, you will be asked to configure settings regarding authentication in case you forget your password. The same dialog appears as the initial settings for multi-factor authentication, which is very difficult to distinguish, but if you have not turned on multi-factor authentication at https://m365setting.u.tsukuba.ac.jp/, multi-factor authentication is not enabled.

You can also proceed with the setup without installing Microsoft Authenticator. Please refer to the following image to proceed with the setup.

Question 62

@s addresses are allowedonly to send/receive e-mail on Microsoft 365

ACCC · Accepted Answer

Though after signing in the Microsoft 365, some functions may be open unexpectedly, you are not supposed to use functions other than sending/receiving e-mail.

Any so created contents will be deleted by the system without warning.

Question 63

When starting up Office products, a screen asking for a code number for multi-factor authentication appears even though I do not remember setting up multi-factor authentication, and you cannot proceed.

ACCC · Accepted Answer

Please check the following announcement for the latest information on this problem. Information before it became an FAQ is also available.
How to resolve the problem when authenticating Microsoft Office products on a satellite device

You need to initialize multifactor authentication with administrator privileges.
Please send an e-mail to the address listed under “Other General” in the “Inquiries” section, or contact the Academic Center for Computing and Media Studies.

Question 64

I want to use free software named DYNARE which runs on MATLAB.

ACCC · Accepted Answer

On the terminals of the Zengaku Computer System, it is not possible to perform software installation operation requiring administrator rights. Therefore, if you try to start the file of installer format (EXE) distributed on the DYNARE site, the User Account Control screen will be displayed and you will be prompted to enter the information of the administrator user. You cannot go forward from this screen.

To use DYNARE files without using administrator rights, there is a method as follows.

Create a folder to put DYNARE files, and keep it open (in this example, the folder is "Z:\DYNARE").
Right click on the file downloaded from the DYNARE site, and select "7-Zip" → "Open archive".
After opening the file with 7-Zip (7-Zip File Manager), select all files and folders in it.
Copy by drag & drop the objects you selected at 7-Zip (7-Zip File Manager) to the destination folder (Z:\DYNARE in this example).
It is ready when all the objects are copied.
You can copy the path of the folder by clicking around the red frame in the following image.
After that, you can use the DYNARE files by accessing the folder from MATLAB.

Log-in

Cannot find installed software in “All Apps”

I forgot my password.

SSH logins from outside of the campus are denied.

It takes too much time to log in for the first time.

I can’t log in with the message “The user profile failed to attach. Please contact support.”

E-Mail

Can I use SMTP, IMAP, and POP with Outlook, Mac and iOS e-mail clients?

Can I forward my e-mails?

Can I continue to use my @s e-mail?

Can I use Active! mail?

I have never used MS365 before and do not know my password.

Can I use an e-mail client other than Microsoft Outlook or Apple Mail.

I want to send and receive e-mails.

I no longer receive e-mail

Can I restore deleted emails?

@s addresses are allowedonly to send/receive e-mail on Microsoft 365

File

I want to set up access rights for my files.

How much space can I use?

Overwrite save is not always recognized on Sakura editor.

SCP file transfers from outside of the campus are denied.

I want to recover data which I have deleted/overwritten by mistake.

Web

I want to publish my own web page.

I want to create a private web page.

I can’t create files to my wwws folder, since ‘root’ owns the folder.

Can I use CGI?

I want to transfer content for web publishing, but I don’t know where to connect.

Printing

Cannot print files on the cloud with web printing

The number of points used is double (2 points for monochrome and 10 points for color) after duplex printing.

I want to print something.

My printing job does not appear on the on the printer’s touch panel.

When printing from remote access, which printer can I use?

Is there a restriction on the number of prints?

I have reached the maximum number of prints I can make.

It is not printed in the intended size. / Are there any limitation for printing paper?

Even if I send a print request in monochrome setting from Word, for some reason it becomes in color setting on the on-demand terminal.

My remaining print quota is not large enough to print it in color. Even if I try to change to monochrome on the on-demand terminal, an error occurs and I cannot print it.

An error occurs when printing a PDF file. Maybe because a special font is used.

“Paused” is displayed as the status of the printer / “Printer paused” is displayed at the lower right of the desktop

Windows

A message saying “You have exceeded your profile storage space. …” is displayed / About roaming profile on Windows

About roaming profile

How to reduce roaming profile

Cannot find installed software in “All Apps”

It takes too much time to log in for the first time.

I copied some files by dragging mouse, but they do not appear in a target folder.

I want to switch the display language of Windows to English.

I can only enter capital letters.

I want to use Microsoft Office on Remote Desktop.

When starting up Office products, a screen asking for a code number for multi-factor authentication appears even though I do not remember setting up multi-factor authentication, and you cannot proceed.

I can’t log in with the message “The user profile failed to attach. Please contact support.”

Linux

Using Japanese language with LaTeX running on Linux

I cannot start up FireFox

About .bashrc

Software

ArcGIS

Field cannot be added in ArcGIS.

Using of ArcGIS Pro

ArcGIS does not start

Where is ArcGIS Starter Pack?

Microsoft

Microsoft Product Authentication Failures on Terminals and Remote Access Service

Solution #1 (Added 6/9/2023)

Solution #2

Solution #3 (Added 7/28/2023)

Cannot find installed software in “All Apps”

I want to use Microsoft Office on Remote Desktop.

When using Microsoft Office products and saving, an error message appears stating that there is not enough storage space.

I want to use Microsoft Teams

I want to use Microsoft OneDrive

Microsoft Product Authentication Failures on Terminals and Remote Access Service Solution #3

First time I try to sign in to Microsoft 365, I am prompted to install Authenticator even though I do not have multi-factor authentication turned on

@s addresses are allowedonly to send/receive e-mail on Microsoft 365

When starting up Office products, a screen asking for a code number for multi-factor authentication appears even though I do not remember setting up multi-factor authentication, and you cannot proceed.

MATLAB

I want to use free software named DYNARE which runs on MATLAB.