Category Archives: PastNews

MAINTENANCE (2020/11/23)

2020/11/23 (MON) 09:00 – 18:00

1. Web servers, CGI servers, Unix servers
– Suspended for a few minutes between 10:00 and 16:00.

2. License management
– Between 10:30 and 15:00, unavailable for approximately 30 minutes.

– The License Management Server will be suspended; therefore the applications below cannot be used:

AutoCAD
Mathematica
SPSS
MATLAB
ArcGIS Desktop

Note:
Regarding the campus site license, the following applications installed on computers not belonging to the Zengaku Computer System will also be unavailable during this time:
SPSS, ArcGIS, Mathematica (Comprehensive Program).

3. Printers (including On-demand terminals)
– Between 09:00 and 18:00, each one unavailable for approximately 90-120 minutes.

4. Remote Desktop servers (remote-s, remote-t, icho00〜icho09)
– Unavailable between 10:00 and 18:00.
Note:
If you are using a remote desktop when the maintenance starts, a pop-up message will appear; please log off from there.
(Please be aware that the system will log you off automatically in 10 minutes.)

MAINTENANCE (2020/10/25)

2020/10/25 (SUN) 09:00 – 18:00

1. Web servers, CGI servers, Unix servers
– Suspended for a few minutes between 10:00 and 16:00.

2. License management
– Between 10:30 and 15:00, unavailable for approximately 30 minutes.

– The License Management Server will be suspended; therefore the applications below cannot be used:

AutoCAD
Mathematica
SPSS
MATLAB
ArcGIS Desktop

Note:
Regarding the campus site license, the following applications installed on computers not belonging to the Zengaku Computer System will also be unavailable during this time:
SPSS, ArcGIS, Mathematica (Comprehensive Program).

3. Printers (including On-demand terminals)
– Between 09:00 and 18:00, each one unavailable for approximately 90-120 minutes.

4. Remote Desktop servers (remote-s, remote-t, icho00〜icho09)
– Unavailable between 10:00 and 18:00.
Note:
If you are using a remote desktop when the maintenance starts, a pop-up message will appear; please log off from there.
(Please be aware that the system will log you off automatically in 10 minutes.)

MAIL SYSTEM FAILURE

On the following date and time, some emails addressed to @u were not received and were returned to the sender as [User Unknown].

Date of failure: September 16 (Wed), 2020 16:20- 16:38

We are currently investigating the cause of the problem.

Mail system failure

From 21:55 to 23:08 on August 27, 2020, there was a failure
in the mail server of the Zengaku Computer System, and it
may have been impossible to send or receive e-mails during
this time.
That was resolved, now.

We apologize for any inconvenience this may cause
to our users.

Remote Access service suspension(8/27/2020 8:00-9:00)

Remote access to the Zengaku Computer System is temporarily suspended due to maintenance of the remote desktop server.

[Duration]

2020/8/27(Thu) 8:00-9:00

[Services to be Suspended]

The following methods of remote access are not allowed. (Other connection methods are still possible.)

  • On Web browser (HTML5)
  • With VMware Horizon Client

MAINTENANCE (2020/9/22)

2020/9/22 (TUE) 09:00 – 18:00

1. Web servers, CGI servers, Unix servers
– Suspended for a few minutes between 10:00 and 16:00.

2. License management
– Between 10:30 and 15:00, unavailable for approximately 30 minutes.

– The License Management Server will be suspended; therefore the applications below cannot be used:

AutoCAD
Mathematica
SPSS
MATLAB
ArcGIS Desktop

Note:
Regarding the campus site license, the following applications installed on computers not belonging to the Zengaku Computer System will also be unavailable during this time:
SPSS, ArcGIS, Mathematica (Comprehensive Program).

3. Printers (including On-demand terminals)
– Between 09:00 and 18:00, each one unavailable for approximately 90-120 minutes.

4. Remote Desktop servers (remote-s, remote-t, icho00〜icho09)
– Unavailable between 10:00 and 18:00.
Note:
If you are using a remote desktop when the maintenance starts, a pop-up message will appear; please log off from there.
(Please be aware that the system will log you off automatically in 10 minutes.)

About Satelite room operation (from 2020/8/26)

The use of zengaku PC terminals in the Academic Computing and Communications Center’s Satelite room will resume on Wednesday, August 26.
Currently available details are as follows.

・Opening time : 09:00 – 15:00
・Consider the following
– Ventilation
– Disinfecting the keyboard and mouse
– Maintaining social distance between users
– Full-time supervisor is always available.

This operation will continue at the Academic Computing and Communications Center’s Satelite room from October onwards.
We will secure access on the terminals for “Data Science” (Required course for first-year students starting in the fall semester) students (for not have a computer at home) .

Satellite opening status

 

MAINTENANCE (2020/8/23)

2020/8/23 (SUN) 09:00 – 18:00

1. Web servers, CGI servers, Unix servers
– Suspended for a few minutes between 10:00 and 16:00.

2. License management
– Between 10:30 and 15:00, unavailable for approximately 30 minutes.

– The License Management Server will be suspended; therefore the applications below cannot be used:

AutoCAD
Mathematica
SPSS
MATLAB
ArcGIS Desktop

Note:
Regarding the campus site license, the following applications installed on computers not belonging to the Zengaku Computer System will also be unavailable during this time:
SPSS, ArcGIS, Mathematica (Comprehensive Program).

3. Printers (including On-demand terminals)
– Between 09:00 and 18:00, each one unavailable for approximately 90-120 minutes.

4. Remote Desktop servers (remote-s, remote-t, icho00〜icho09)
– Unavailable between 10:00 and 18:00.
Note:
If you are using a remote desktop when the maintenance starts, a pop-up message will appear; please log off from there.
(Please be aware that the system will log you off automatically in 10 minutes.)

MAINTENANCE (2020/7/19)

2020/7/19 (SUN) 09:00 – 18:00

1. Web servers, CGI servers, Unix servers
– Suspended for a few minutes between 10:00 and 16:00.

2. License management
– Between 10:30 and 15:00, unavailable for approximately 30 minutes.

– The License Management Server will be suspended; therefore the applications below cannot be used:

AutoCAD
Mathematica
SPSS
MATLAB
ArcGIS Desktop

Note:
Regarding the campus site license, the following applications installed on computers not belonging to the Zengaku Computer System will also be unavailable during this time:
SPSS, ArcGIS, Mathematica (Comprehensive Program).

3. Printers (including On-demand terminals)
– Between 09:00 and 18:00, each one unavailable for approximately 90-120 minutes.

4. Remote Desktop servers (remote-s, remote-t, icho00〜icho09)
– Unavailable between 10:00 and 18:00.
Note:
If you are using a remote desktop when the maintenance starts, a pop-up message will appear; please log off from there.
(Please be aware that the system will log you off automatically in 10 minutes.)

About the connection limit of Remote Desktop Service

Due to the online class period, the number of users using the remote desktop service is increasing.
This service is not designed to be used for online classes.
If about 30 users connect to the service at the same time, the following may occur
・The server load will increase.
・Sign-in failure.


(The above picture is an error screen.)

To avoid errors, please consider the following.

Verify that the required software is available outside of the Remote Desktop Service.

Some of the licensed software contracted by the University of Tsukuba can be installed on students’ personal computers.
In this case, please switch to working on your own PC instead of connecting to Remote Desktop Service.

The software that can be used on the personal computer is as follows

Microsoft Office
Trend Micro anti-virus software
SPSS
Mathematica
ArcGIS

MAINTENANCE (2020/6/21)

2020/6/21 (SUN) 09:00 – 18:00

1. Web servers, CGI servers, Unix servers
– Suspended for a few minutes between 10:00 and 16:00.

2. License management
– Between 10:30 and 15:00, unavailable for approximately 30 minutes.

– The License Management Server will be suspended; therefore the applications below cannot be used:

AutoCAD
Mathematica
SPSS
MATLAB
ArcGIS Desktop

Note:
Regarding the campus site license, the following applications installed on computers not belonging to the Zengaku Computer System will also be unavailable during this time:
SPSS, ArcGIS, Mathematica (Comprehensive Program).

3. Printers (including On-demand terminals)
– Between 09:00 and 18:00, each one unavailable for approximately 90-120 minutes.

4. Remote Desktop servers (remote-s, remote-t, icho00〜icho09)
– Unavailable between 10:00 and 18:00.
Note:
If you are using a remote desktop when the maintenance starts, a pop-up message will appear; please log off from there.
(Please be aware that the system will log you off automatically in 10 minutes.)

MAINTENANCE (2020/5/24)

2020/5/24 (SUN) 09:00 – 18:00

1. Web servers, CGI servers, Unix servers
– Suspended for a few minutes between 10:00 and 16:00.

2. License management
– Between 10:30 and 15:00, unavailable for approximately 30 minutes.

– The License Management Server will be suspended; therefore the applications below cannot be used:

AutoCAD
Mathematica
SPSS
MATLAB
ArcGIS Desktop

Note:
Regarding the campus site license, the following applications installed on computers not belonging to the Zengaku Computer System will also be unavailable during this time:
SPSS, ArcGIS, Mathematica (Comprehensive Program).

3. Printers (including On-demand terminals)
– Between 09:00 and 18:00, each one unavailable for approximately 90-120 minutes.

4. Remote Desktop servers (remote-s, remote-t, icho00〜icho09)
– Unavailable between 10:00 and 18:00.
Note:
If you are using a remote desktop when the maintenance starts, a pop-up message will appear; please log off from there.
(Please be aware that the system will log you off automatically in 10 minutes.)

On closure of zengaku computer satellite terminal rooms for preventing COVID-19 contagion

The Zengaku computer satellite rooms will be closed during the following period. During this period, the rooms with card key-operated locks will be inaccessible.
We appreciate your cooperation and understanding.

——————————————————————
Period of closure : 12:00 April 20th – 9:00 May 11th
——————————————————————

* The above period may be changed. Please visit the websites of ACCC and the Zengaku computer system for further notice.

About printing problems (fixed)

This problem was fixed at 4/10 15:45.
We apologize for the inconvenience.

——–
New organizations (such as graduate degree programs) Studens has a feature that is not currently available.

・Printing
・Remote Access

We are currently working on a correction.
It should be ready  by 4/13.

MAINTENANCE (2020/4/26)

2020/4/26 (SUN) 09:00 – 18:00

1. Web servers, CGI servers, Unix servers
– Suspended for a few minutes between 10:00 and 16:00.

2. License management
– Between 10:30 and 15:00, unavailable for approximately 30 minutes.

– The License Management Server will be suspended; therefore the applications below cannot be used:

AutoCAD
Mathematica
SPSS
MATLAB
ArcGIS Desktop

Note:
Regarding the campus site license, the following applications installed on computers not belonging to the Zengaku Computer System will also be unavailable during this time:
SPSS, ArcGIS, Mathematica (Comprehensive Program).

3. Printers (including On-demand terminals)
– Between 09:00 and 18:00, each one unavailable for approximately 90-120 minutes.

4. Remote Desktop servers (remote-s, remote-t, icho00〜icho09)
– Unavailable between 10:00 and 18:00.
Note:
If you are using a remote desktop when the maintenance starts, a pop-up message will appear; please log off from there.
(Please be aware that the system will log you off automatically in 10 minutes.)