All posts by accc

Important, Maintenance, PastNews

Remote Desktop Server is not available on Jan. 14 and 15.

Remote Desktop server is not available or you may be forced to log out during the following time due to temporary maintenance.

2021.1.14 (Thu)

■The next new remote desktop connection cannot be made for about 10 minutes between 10:00 and 11:00.

a) Connect with a web browser（HTML5）

b) Via View Horizon (view-con00)

■The web connection of the Zengaku Computer System will be unavailable for about 10 minutes between 14:00 and 15:00.

 

2021.1.15 (Fri)

■The next new remote desktop connection cannot be made for about 10 minutes between 10:00 and 11:00.

a) Connect with a web browser（HTML5）

b) Via View Horizon (view-con00)

■Users may be forced to log out between 11:30-13:00.

We apologize for any inconvenience and thank you for your　cooperation.

PastNews

【Warning】 Beware of phishing mails.(2020/12/21）

We are receiving numerous reports on phishing mails disguised as an internal warning notice as shown below.
These are attempts to gain access to the accounts of the Unified Authentication System and other systems.
DO NOT click the URL links in the phishing mails.

If you have clicked the link and have input your ID and password,
renew the password immediately.

The password of the Unified Authentication System can be changed from the page of the Zengaku Computer System. Follow the menu “Log-in, Password” -> “Changing resetting your password”

As for passwords of other systems, please follow instructionsby the
respective administrators.

Failure, Important, PastNews

Mail system failure

From 21:55 to 23:08 on August 27, 2020, there was a failure
in the mail server of the Zengaku Computer System, and it
may have been impossible to send or receive e-mails during
this time.
That was resolved, now.

We apologize for any inconvenience this may cause
to our users.

Important, Notice, PastNews

About Satelite room operation (from 2020/8/26)

The use of zengaku PC terminals in the Academic Computing and Communications Center’s Satelite room will resume on Wednesday, August 26.
Currently available details are as follows.

・Opening time : 09:00 – 15:00
・Consider the following
– Ventilation
– Disinfecting the keyboard and mouse
– Maintaining social distance between users
– Full-time supervisor is always available.

This operation will continue at the Academic Computing and Communications Center’s Satelite room from October onwards.
We will secure access on the terminals for “Data Science” (Required course for first-year students starting in the fall semester) students (for not have a computer at home) .

Satellite opening status

 

Important, PastNews

About the connection limit of Remote Desktop Service

Due to the online class period, the number of users using the remote desktop service is increasing.
This service is not designed to be used for online classes.
If about 30 users connect to the service at the same time, the following may occur
・The server load will increase.
・Sign-in failure.


(The above picture is an error screen.)

To avoid errors, please consider the following.

Verify that the required software is available outside of the Remote Desktop Service.

Some of the licensed software contracted by the University of Tsukuba can be installed on students’ personal computers.
In this case, please switch to working on your own PC instead of connecting to Remote Desktop Service.

The software that can be used on the personal computer is as follows

Microsoft Office
Trend Micro anti-virus software
SPSS
Mathematica
ArcGIS

Maintenance, PastNews

Maintenance (6/24)

2018/06/24 (SUN) 09:00 – 20:00

1. Web servers, CGI servers, Unix servers
– Suspended for a few minutes between 10:00 and 15:00.

2. License management
– Between 10:30 and 15:00, unavailable for approximately 30 minutes.
– The License Management Server will be suspended; therefore the applications below cannot be used:

  • AutoCAD
  • Mathematica
  • SPSS
  • MATLAB
  • ArcGIS Desktop

Note:
Regarding the campus site license, the following applications installed on computers not belonging to the Zengaku Computer System will also be unavailable during this time:
SPSS, ArcGIS, Mathematica (Comprehensive Program).

3. Printers (including On-demand terminals)
– Between 10:00 and 20:00, each one unavailable for approximately 120 minutes.

Note that the devices below undergo maintenance on other days (weekdays).
▼06/25(mon)
– 08:30-10:30 BK454-o001 (Tokyo Satellite)
– 10:30-12:30 LOBRR-o001 (Otsuka Library)
– 13:00-16:00 3L504-o001、3L504-o002 (3L Satellite)
▼06/27(wed)
– 09:00-11:00 8B201-o001 (Bunsyu Satellite)
– 13:00-16:00 3K203-o001、3K203-o002 (3K Satellite)

4. Remote Desktop servers
– Unavailable between 10:00 and 18:00
Note:
If you are using a remote desktop when the maintenance starts, a pop-up message will appear; please log off from there.
(Please be aware that the system will log you off automatically in 10 minutes.)

Maintenance, PastNews

Printer Maintenance (April 23 & 25）

Maintenance is to be performed on the Zengaku Computer System printers as follows:

Date:
Monday, April 23, 2018
  • Tokyo Campus: 9:15 am – 10:00 am
  • Otsuka Library 10:30 am – 11:00 am
  • 4B Satellite Computer Room: 5:00 pm – 6:00 pm
Wednesday, April 25, 2018
  • Bunsyu Satellite Computer Room: 9:00 am – 9:30 am
  • 3K Satellite Computer Room: 10:00 am – 11:00 am
  • 3L504: 1:00 pm – 2:00 pm
Notice:

During maintenance, printing will be disabled. When one printer stops due to maintenance at a location where there are two printers, the other will remain usable.

Maintenance, PastNews

Maintenance (3/25)

2018/04/22 (SUN) 09:00 – 20:00

    1. Web servers, CGI servers, Unix servers
      – Suspended for a few minutes between 10:00 and 15:00.

 

    1. License management
      – Between 10:30 and 15:00, unavailable for approximately 30 minutes.
      – The License Management Server will be suspended; therefore the applications below cannot be used:

      • AutoCAD
      • Mathematica
      • SPSS
      • MATLAB
      • ArcGIS Desktop

      – Regarding the campus site license, the following applications installed on computers not belonging to the Zengaku Computer System will also be unavailable during this time:
      SPSS, ArcGIS, Mathematica (Comprehensive Program).

 

    1. Printing, On-demand terminals
      – Between 10:00 and 20:00, unavailable for approximately 30 minutes for each one.

 

  1. Remote Desktop servers
    – Unavailable between 10:00 and 18:00

Note :
If you are using a remote desktop when the maintenance starts, a pop-up message will appear; please log off from there.
(Please be aware that the system will log you off automatically in 10 minutes.)