Zengaku Computer System, A.C.C.C., University of Tsukuba

Search
Skip to content
  • Contact

When trying to connect with “Remote Desktop Connection” of Windows, I get a message saying “The remote session was disconnected because the Remote Desktop client access license stored on this computer has been modified.” and I cannot connect.

Since the morning of May 27 (Sat), 2017, several users have reported on the phenomenon of this question for the connection with “Remote Desktop Connection” of Windows.

As informal information, it seems that connection might become possible when you do the following measures. However, since this is not an official method and includes registry operations, please do it at your own risk after taking a backup in the following way.

How to backup the registry

Create a system restore point, or backup the registry as follows.

  1. Press R while holding down the Windows key on the keyboard. Launch the Registry Editor by entering “regedit” in the “Run” box.
  2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing, right-click on [MSLicensing], and click on [Export].
  3. Save it with an arbitrary name.
  4. When you need to restore later, launch the Registry Editor, click on [File] > [Import], and select the backup file you saved above.

Measures

  1. Launch the Registry Editor by entering “regedit” in the “Run” box.
  2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\HardwareID, and delete “ClientHWID” (right-click on it and “Delete”).
  3. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store\LICENSExxx. The last three digits of LICENSExxx are numbers, and there may be two or more in consecutive numbers. Among them delete “LICENSExxx” whose “ProductID” value in it is “41 00 30 00 32 00 00 00”.
  4. Try to connect again. If you get a message saying “The remote computer disconnected the session because of an error in the licensing protocol. Please try connecting to the remote computer again or contact your server administrator.” then an error that you cannot write to the registry may have occurred. In that case, you can write to the registry by once executing the Remote Desktop Connection “as administrator” from the right-click menu, and after that you can connect as usual.

Post navigation

Previous PostI want to use an optical drive.Next PostWindows の「リモートデスクトップ接続」で接続しようとしたら、「このコンピュータに保存されているリモート デスクトップ クライアント アクセス ライセンスが変更されているため、 リモート セッションは切断されました。」というメッセージが出て接続できません

News and Notice

  • Zengaku-System Web page browsing failure (Resumed) (2021/1/15)
    2021/1/15
  • To everyone leaving the university due to graduation, completion of studies or retirement
    2021/1/1
  • To @u.tsukuba.ac.jp E-Mail Address (Zengaku Computer System) Users Leaving University of Tsukuba
    2021/1/1
  • End of temporary release of remote desktop services for faculty to students.
    2020/12/23
  • About stopping sending e-mails on remote desktop servers
    2020/12/22
  • 【Warning】 Beware of phishing mails.(2020/12/21)
    2020/12/21
  • About uninstalling Flash Player
    2020/12/21

[View All]

  • 日本語
  • Contact
  • Home
  • System Summary
    • Server Information
    • Software Information
  • Satellite Computer Rooms
  • System Guideline
  • Information Literacy (Internal site)
    • Handbook for Information Literacy (in Japanese)
    • Syllabus (KDB)
  • ICT Guide
  • Log-in, Password
    • Accounts
    • Remote Access
    • Changing/Resetting Your Password
    • Login with a Public Key
  • E-mail
  • Printing
    • Printing
    • PDF Printing from Your Own PC
    • Print Management
    • Charged Printing Service
  • Personal Setup
    • Environment Setup
    • Notification for USB Flash Devices
    • Disk Usage/Extension
    • Publishing Web Content
  • Troubles, FAQ
    • FAQ
    • Initialize User Profile
    • Recovery of Deleted Data
  • Other Information
    • Temporary Bulk Storage
    • How to launch the Explorer (Windows)
    • How to change default apps (Windows)
    • When using a headphone or an earphone
    • Screenlock and Automatic Sign-out/Log-out
    • Mail Magazine Subscription
  • Links
    • University of Tsukuba
      • University Home
      • TWINS
      • TULIPS
    • Academic Computing and Communications Center
      • ACCC Home
      • Unified Authentication System
      • e-Learning (manaba)
  • Staff Only
    • 教職員向けお知らせ
    • 共通科目教員用
    • 時間割
    • 消耗品発注の流れについて
筑波大学学術情報メディアセンター© 2017-2021